How AI is reshaping churn prediction (and what still doesn’t work)
AI-powered churn prediction sounds like the future. In some ways, it is. In others, it's the same old problems with a fancier label.
Retain
Engagement, churn prevention, lifecycle emails, and keeping customers coming back.
3 posts
Why your onboarding flow is killing retention before day 7
You're losing users before they even understand what your product does. Here's how to fix the first 7 days.
The email sequence anatomy: what to send in the first 30 days
The first 30 days of email communication define your relationship with every new user. Here's the anatomy of a sequence that actually retains.